The Call Centre for Flexibus is once again operating from 6.30am – 7.30pm Monday to Saturday excluding Bank Holidays.

This enables those who are unable or do not wish to use the booking app to book outside 9am-5pm Monday to Friday. Significantly this will also enable passengers to get in touch if their bus is running late after 5pm or should unfortunately not be able to fulfil its schedule for the day. Call Centre staff will be able to offer help and advice.

The operating hours of Flexibus remain the same at 7am-7pm Monday to Saturday excluding Bank Holidays. Rather than give details on your own site, you may prefer to link to the Flexibus landing page Flexibus - bookable rideshare | East Sussex County Council This now includes a video explaining the service. Do share!

Queries or comments about the Flexibus service itself should be sent to Flexibus@eastsussex.gov.uk

Do note that that the Call Centre operates customer service and booking lines for a number of DRT (demand responsive transport) schemes on behalf of local authorities.